JCPenney hired an Apple store executive as CEO with hopes of reviving the brand. The new CEO has a vision for JCPenney but not a good enough view of the company’s customer base. The company now needs a loyalty program to keep its current customers from deflecting. Sales were in decline before Mr. Johnson’s arrival… Continue reading JCPenney Needs a New Loyalty Program
Category: Strategy
Is Apple’s gadget dominance ending?
It seems that there have been so many ups and downs at Apple since the departure of Steve Jobs. The latest of which hit hard today—a 12% drop in the stock price to a 4-month low. Some proclaim that Apple has lost its edge since Jobs departure. I, however, appreciate Tim Cook’s management style—at least… Continue reading Is Apple’s gadget dominance ending?
Online Wars: Best Buy v. Amazon
Hubert Joly, the new CEO at Best Buy, recently said that the retailer’s new strategy is to focus on online buying and loyalty incentives. In other words, the company intends to take on Amazon and other online retailers head-on. Let’’s see, with my Amazon Prime membership I get free shipping (on a boatload of items),… Continue reading Online Wars: Best Buy v. Amazon
Google’s Growth Disappoints
I saw a headline recently that said that Google’s earnings disappointed shareholders. Now, I get that the company gives some guidance that creates some expectation but here’s the problem: this $38 billion company only grew 25% in Q4 2011. Let me say that again,this $38 billion company ONLY grew 25%. This compares to 33% growth… Continue reading Google’s Growth Disappoints
Netflix: Bruised but not Broken
I love the Netflix distribution model. They are everywhere you want them to be. Got a networked gaming console? They’re there. How about a new blu-ray player? There! A tablet? There! You don’t need an installation technician. You don’t need any new equipment. Just turn on your devise. Connect it to your (wireless) home network. Sign up. And, you are in! If you don’t have any of the approved… Continue reading Netflix: Bruised but not Broken
I Love to Get My Groupon, but…
Like most people, I love a good deal. I tell my mother, my sister, my friends, anyone who will listen about any bargains I find and snag. So, I signed up for Groupon and I’ve opened nearly every email they’ve sent me. BUT, I just took a look at the new Groupon IPO filing and I’m not sure… Continue reading I Love to Get My Groupon, but…